This website is owned and operated by Max Petcare, a duly registered sole proprietorship trading under the commercial brand name Perky Paws. All references to "we," "us," and "our" throughout these Terms of Service (hereinafter referred to as the "Terms") refer to Max Petcare, unless otherwise specified.
By accessing this website and/or purchasing goods from us, you are engaging in our "Service" and explicitly agree to be bound by the following Terms, as well as all related policies, conditions, and legal disclosures that are incorporated herein by reference or available via hyperlink.
These Terms shall apply indiscriminately to all users of this website, including but not limited to customers, browsers, suppliers, merchants, and content contributors.
Kindly review these Terms meticulously before accessing or making use of any part of our website. Your access to or use of the site constitutes your unequivocal acceptance of these Terms. Should you dissent from any part of these Terms, you are instructed not to access the website or engage with any Services provided through it.
We reserve the sole and absolute discretion to modify, amend, or replace any part of these Terms at any time by posting such changes on this page. It is your obligation to periodically review this document for any updates. Continued access to or use of the site following the posting of any such changes will constitute an affirmation of your acceptance of the updated Terms.
Our e-commerce infrastructure is powered by Shopify Inc., a reputable third-party service provider, which facilitates the secure and seamless delivery of our online retail operations.
1. Online Store Terms
By agreeing to these Terms, you affirm that you are at least the age of majority as defined in your jurisdiction of residence or that you have granted explicit consent for any of your minor dependents to use this site.
You further agree that you will not engage with our products or Services for any unlawful or unauthorized purposes, and you shall remain compliant with all applicable laws, regulations, and statutes governing online conduct and transactions.
The deliberate transmission of viruses, malware, worms, or any form of malicious code is strictly forbidden. Any breach of these Terms will result in immediate termination of your access to our Services, without any liability or prior notice.
2. General Conditions
We retain the unconditional right to refuse Services to anyone for any reason and at any time.
You acknowledge that all content you submit (excluding payment credentials) may be transferred unencrypted across various digital and physical networks and may undergo formatting changes to comply with technical interoperability requirements. However, any payment information will always be encrypted and securely transmitted.
You further agree not to replicate, duplicate, copy, resell, exploit, or otherwise misuse any part of our Service without obtaining express prior written authorization from us.
3. Accuracy, Completeness, and Timeliness of Information
While we endeavor to ensure the accuracy and currency of all information presented on our website, we make no warranties or representations regarding its completeness, reliability, or relevance.
The material presented is intended for general informational purposes only and should not be solely relied upon for making any consequential decisions without consulting more authoritative or primary information sources.
The site may contain historical or archived content which is not necessarily current and is provided solely for your reference. We reserve the right to revise any section of our site at any time, although we are under no binding obligation to do so.
4. Modifications to Services and Prices
Product prices and availability are subject to change at any time without prior notice.
We reserve the unilateral right to modify or discontinue the Service (or any part thereof) at our discretion and shall not be held liable for any resulting inconvenience or loss to you or any third party.
5. Products or Services
Certain goods or services may be offered exclusively via our online portal and may be available only in limited quantities. All such transactions are subject to our Return and Refund Policy.
We have made every reasonable attempt to represent product colors and images accurately; however, we cannot guarantee exact color reproduction due to variations in display technology.
We retain the right, but not the obligation, to restrict the sale of our products or Services to specific persons, geographic regions, or jurisdictions. We also reserve the right to restrict quantities, discontinue products, or alter product descriptions at any time.
We make no warranties regarding your satisfaction with the quality of any product or Service purchased.
6. Accuracy of Billing and Account Information
We reserve the right to refuse, cancel, or modify any order at our discretion. This may include, but is not limited to, limiting or prohibiting orders placed under the same customer account, payment method, or billing/shipping address.
In the event of cancellation or modification, we will make reasonable efforts to contact you using the information provided at checkout.
You commit to providing complete, accurate, and up-to-date purchase and account information for all transactions and to promptly update such details as necessary.
7. Optional Tools
You may be granted access to third-party tools or applications over which we have neither oversight nor control.
We provide access to such resources “as is” and “as available,” without any guarantees or endorsements. Your use of these optional services is entirely at your own risk, and you should review the third-party provider’s terms before use.
Any future tools, applications, or features added to our platform shall also fall under the governance of these Terms.
8. Third-Party Links
Our site may feature links to third-party websites that are not under our control. We disclaim responsibility for the accuracy or reliability of any content, offerings, or services provided by such third parties.
Engagement with any third-party content is at your own discretion, and we encourage a thorough review of their respective policies before proceeding.
9. User Comments and Submissions
If you submit comments, reviews, feedback, or any other unsolicited content (collectively, "Submissions"), you hereby grant us a worldwide, irrevocable, royalty-free license to use, reproduce, publish, and distribute such content.
We are under no obligation to maintain confidentiality, provide compensation, or respond to your Submissions.
You warrant that your Submissions will not violate the rights of any third party or contain any libelous, abusive, or illegal content. You accept sole responsibility for any statements made and indemnify us from any liability arising therefrom.
10. Personal Information
Your submission of personal information through this website is subject to our Privacy Policy, which governs how we collect, use, and store your data.
11. Errors, Inaccuracies, and Omissions
Our website may, on occasion, contain typographical errors, inaccuracies, or omissions concerning product details, pricing, availability, or other content.
We reserve the right to rectify such errors at any time, including after orders have been placed.
12. Prohibited Uses
You are strictly prohibited from utilizing our site or its content for any of the following purposes:
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(a) Engaging in unlawful activities
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(b) Soliciting others to participate in unlawful acts
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(c) Violating any legal or regulatory codes
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(d) Infringing intellectual property rights
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(e) Engaging in harassment or discrimination
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(f) Uploading harmful code
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(g) Phishing or spamming
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(h) Breaching site security
Violation of these conditions may lead to the suspension or termination of your access.
13. Disclaimer of Warranties; Limitation of Liability
We do not warrant that your use of the Service will be uninterrupted, secure, or error-free. All products and Services are provided on an "as is" and "as available" basis without warranties of any kind.
Max Petcare (Perky Paws) shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from your use of our Services.
In jurisdictions where such limitations are not permitted, liability shall be restricted to the fullest extent allowable by law.
14. Indemnification
You agree to indemnify and hold harmless Max Petcare, including its directors, officers, affiliates, partners, and employees, against any and all claims arising out of your breach of these Terms or your violation of any applicable laws or third-party rights.
15. Severability
Should any provision of these Terms be found unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
16. Termination
These Terms shall remain in effect unless terminated by either party. You may terminate by ceasing use of the site. We may terminate or suspend access at any time for breach of these Terms.
17. Entire Agreement
These Terms, together with all policies referenced herein, constitute the complete agreement between you and Max Petcare regarding your use of the Service, superseding any prior understandings.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.
19. Changes to Terms of Service
We may revise these Terms at our discretion and without prior notice. Updates will be posted on this page, and continued use of the site constitutes acceptance of any changes.
20. Contact Information
For questions or concerns regarding these Terms, you may contact us at:
Max Petcare (Perky Paws)
No 21/22, WeWork Olympia Cyberspace
Arulayamanpet 2nd Street, Guindy
Chennai, Tamil Nadu – 600032, India
📧 Email: support@perkypaws.in