Shipping Policy

At Perky Paws, we’re dedicated to making pet parenting simple, joyful, and stress-free — starting from the moment you place your order. To ensure smooth and secure delivery, we offer both Prepaid and Cash on Delivery (COD) payment options.

Order Confirmation & Dispatch

Once your order is successfully placed, you’ll receive an email confirmation.

A follow-up dispatch email will be sent when your order is packed and shipped. This marks the point when your order is officially accepted and on its way.

In some cases, items in a single order may be shipped separately depending on availability and warehouse logistics.
Rest assured — every product is carefully inspected and securely packed before it leaves our hands.

Delivery Timeline

  • Order dispatch time: Within 2 business days (excluding Sundays and public holidays)

  • Delivery window after dispatch: 3 to 7 days

  • Estimated overall delivery time: 7 to 10 days from order confirmation

Shipping & COD Charges

  • Free shipping on orders of ₹500 or more

  • 🚚 ₹100 shipping fee on orders below ₹500

  • 💵 COD available with an additional ₹100 charge

Our trusted delivery partners will make every effort to deliver your package on time.
If they’re unable to reach your address or deliver at a convenient time, they may contact you directly to reschedule.

Service Areas

We currently ship across India only.
At this time, we do not support international shipping.

If you have any questions or need help with your order, feel free to reach out to us at:
📧 support@perkypaws.in

Your pet’s health and happiness are our top priority. 🐶🐾